1. Introduction
Docgrit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at docgrit.com.
2. Information We Collect
Personal Information
When you create an account, we collect:
- Email address (required for account creation)
- First and last name (optional)
- Password (securely hashed — we never store plaintext passwords)
- Billing information (for paid plans, handled by our payment provider)
Usage Information
We automatically collect certain information about your use of our service:
- IP address and browser information
- Pages visited and features used
- Time spent on the service
- Error logs and performance data
API Specification Files
When you upload API specification files, we process them to generate documentation. Your files are stored securely in encrypted cloud storage and are only accessible to you and our systems. Generated documentation is served exclusively through your account and any share links you create.
3. How We Use Your Information
- Provide and maintain our service
- Process your API specifications and generate documentation
- Manage your account and billing
- Send important service updates and security notifications
- Improve our service and develop new features
- Provide customer support
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. To operate the service, we share limited data with the following categories of trusted providers — each bound by confidentiality obligations:
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement industry-standard security measures to protect your information:
- All data in transit is encrypted — we enforce HTTPS across the entire service
- Passwords are securely hashed before storage — plaintext is never retained
- Per-account data isolation — your data is only accessible to you
- Secure, time-limited authentication sessions
- Cryptographic verification of all payment events
- Automated rate limiting and abuse prevention on sensitive operations
- Regular security reviews and dependency updates
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Uploaded API specification files and generated documentation are retained for the lifetime of your account. If you delete your account, your data is deleted from our systems within 30 days.
7. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your account and all associated data
- Export your data in a portable format
- Opt out of non-essential communications
To exercise these rights, contact us at hello@docgrit.com or manage your account from your dashboard settings.
8. Cookies and Tracking
We use cookies and similar technologies to maintain your login session, remember your preferences, analyze usage patterns, and improve service performance.
You can control cookie settings through your browser, though disabling cookies may affect service functionality such as staying logged in.
9. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be stored and processed in countries other than your own (primarily the US, where our infrastructure providers operate). We ensure such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, reach us at:
Email: hello@docgrit.com
Subject line: Privacy Policy Inquiry
We collect only the information necessary to provide our service, protect it with industry-standard security measures, and never sell your personal information to third parties. You maintain full control over your data and can delete your account at any time.