Privacy Policy

Last updated: December 2024

1. Introduction

Docgrit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

When you create an account, we collect:

  • Email address (required for account creation)
  • First and last name (optional)
  • Password (encrypted and stored securely)
  • Billing information (for paid plans)

Usage Information

We automatically collect certain information about your use of our service:

  • IP address and browser information
  • Pages visited and features used
  • Time spent on the service
  • Error logs and performance data

API Specification Files

When you upload API specification files, we temporarily process them to generate documentation. These files are stored securely and are only accessible to you and our system for processing purposes.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process your API specifications and generate documentation
  • Manage your account and billing
  • Send important service updates and security notifications
  • Improve our service and develop new features
  • Provide customer support
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted service providers who help us operate our business:

  • Supabase: Database and authentication services
  • Railway: Web hosting and infrastructure
  • Stripe: Payment processing (for paid plans)

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and updates
  • Access controls and authentication
  • Secure backup procedures

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Uploaded API specification files are stored for the duration of your account. Generated documentation remains accessible as long as you maintain your account.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of non-essential communications

To exercise these rights, please contact us at privacy@docugen.pro or through your account settings.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve service performance

You can control cookie settings through your browser, though this may affect service functionality.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be stored and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service after such modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@docugen.pro
Subject: Privacy Policy Inquiry

Data Protection Officer: privacy@docugen.pro

Summary

We collect only the information necessary to provide our service, protect your data with industry-standard security measures, and never sell your personal information to third parties. You maintain full control over your data and can delete your account at any time.